Nykaa Customer Care Number: 1800-267-4444
Toll free Number
For Customer Support, Mon-Sun, 8am-10pm:- 1800 267 4444
All India Number
For Contact Support:- 922 220 1010
Email Support
Send an email to our customer support team at support@nykaa.com to cancel your order along with your order ID details. Or call us on 1800-267-4444 (Monday To Sunday, 8AM to 10PM).
Online Services & Login Support
Office Address & Headquarters
Registered Office Address:- 104, Vasan Udyog Bhavan
Sun Mill Compound, Tulsi Pipe Road
Lower Parel, Mumbai 400 013, Maharashtra
Tel No: 022-6614 9616
Corporate Office Address:- A2, 4th Floor, Cnergy IT Park,
Appasaheb Marathe Marg, Opposite Tata Motors,
Prabhadevi, Mumbai 400 025, Maharashtra, India
Tel no: 022-3095 8700
CIN: U52600MH2012PLC230136
GST (Mumbai): 27AABCF9661J2Z7
Mobile Applications
Important Links
Social Media Links
All Important Helpline Number Check ✅
Nykaa is one of India’s leading beauty and wellness e-commerce platforms, offering a wide range of cosmetics, skincare, haircare, and fashion products. However, like any online service, customers may occasionally face issues related to orders, payments, returns, or delivery. Therefore, having access to reliable customer support becomes essential. Nykaa provides multiple support channels, including phone, email, and online help center services, to ensure quick resolution of customer queries. In this guide, you will find complete and updated contact details, along with practical ways to connect with Nykaa’s support team efficiently and resolve your concerns without hassle.
Nykaa Customer Care Number (All India Support)
For general queries and support across India, customers can contact Nykaa through their dedicated helpline number:
- All India Support Number: 922 220 1010
This number is useful for addressing concerns related to orders, account issues, product inquiries, and delivery tracking. Moreover, it connects you directly to a support executive who can guide you step by step.
Nykaa Toll Free Helpline Number
If you prefer a cost-free option, Nykaa also provides a toll-free helpline:
- Toll Free Number: 1800-267-4444
- Availability: Monday to Sunday, 8 AM to 10 PM
This is the most commonly used contact method. In addition, it is ideal for urgent issues such as order cancellation, payment failures, or delivery delays.
Nykaa Customer Care Email Support
For detailed queries or documentation-based issues, email support is highly effective.
- Email ID: support@nykaa.com
You can send an email including your order ID and issue description. For example, if you want to cancel an order or request a refund, email communication allows you to attach screenshots and maintain a record. Furthermore, responses are usually provided within 24–48 hours.
Nykaa Live Chat & Help Center Support
Nykaa also offers online support options for quick assistance:
- Help Center: https://www.nykaa.com/help-center
- Login Portal: https://www.nykaa.com/auth
Once logged in, you can access live chat or raise a ticket. This method is especially useful for tracking complaints and getting real-time updates. Additionally, the help center includes FAQs that can solve common problems instantly.
How to Contact Nykaa Customer Care
There are several ways to reach Nykaa support, depending on your preference:
- Call Support: Use the toll-free or All India number for immediate help.
- Email Support: Ideal for detailed or non-urgent issues.
- Help Center: Submit tickets or use live chat.
- Mobile App: Access support directly from the Nykaa app.
Therefore, choosing the right channel can save time and ensure faster resolution.
Nykaa Customer Care Working Hours
Understanding support availability is important before contacting:
- Phone Support: 8 AM to 10 PM (All days)
- Email Support: 24/7 (response within 1–2 days)
- Help Center: Available 24/7
So, while phone support is time-bound, online services remain accessible anytime.
Nykaa Customer Care for Common Issues
Customers usually contact support for the following reasons:
- Order tracking and delivery updates
- Return and refund requests
- Product quality complaints
- Payment and transaction issues
- Account login problems
In most cases, these issues can be resolved quickly if you provide accurate details such as order ID and registered contact information.
Nykaa Complaint Registration Process
If you need to file a complaint, follow these steps:
- Visit the Help Center
- Log in to your account
- Select the relevant issue category
- Submit your complaint with details
Alternatively, you can call or email support. Once submitted, you will receive a ticket ID. This helps you track the progress of your complaint easily.
Nykaa Customer Care Contact for Returns & Refunds
Returns and refunds are among the most common concerns. Here’s how you can handle them:
- Initiate a return through your account
- Contact support via phone or email
- Provide order details and reason for return
Refunds are usually processed within a few business days after the product is received. However, timelines may vary depending on the payment method.
Nykaa Corporate Office Address & Details
For official communication or legal purposes, you can refer to the following addresses:
Registered Office:
104, Vasan Udyog Bhavan
Sun Mill Compound, Tulsi Pipe Road
Lower Parel, Mumbai 400013, Maharashtra
Tel: 022-6614 9616
Corporate Office:
A2, 4th Floor, Cnergy IT Park
Appasaheb Marathe Marg, Prabhadevi
Mumbai 400025, Maharashtra, India
Tel: 022-3095 8700
These offices handle corporate and administrative operations rather than daily customer queries.
Tips to Get Quick Response from Nykaa Customer Care
To ensure faster resolution, follow these tips:
- Keep your order ID and registered mobile number ready
- Clearly explain your issue in simple terms
- Use email for detailed complaints
- Contact during non-peak hours for quicker calls
- Check FAQs before reaching out
Additionally, being polite and precise while communicating can significantly improve response time.
