BSNL Customer Care Number:- 198,1500, or 1800-345-1500
Toll free Number
Call/WhatsApp Support for FTTH broadband queries:- 1800 4444
Landline – From Other Operator Mobile or Landline:- 1800 345 1500
For Landline, Broadband and FTTH Complaints:- 198/1500/1800 345 1500
Broadband Complaint Booking:- 1800 345 1504
DND from Landline / Mobile:- 1909
Landline/Broadband:- 1500
For Mobile Complaints:- 1503
MPLS VPN / ILL / MNS / Bulk SMS / Dark Fibre etc:- 1800 425 7007
All India Number
SMS Service:- 94821 57007
State-Wise BSNL Customer Care Number
BSNL Customer Care Number Kerala:- 198,1500
BSNL Customer Care Number Kolkata:- 198,1500
BSNL Customer Care Number Hyderabad:- 198,1500
BSNL Customer Care Number Odisha:- 198,1500
All Important Helpline Number Check ✅
BSNL (Bharat Sanchar Nigam Limited) is one of the most trusted telecom service providers in India, offering mobile, landline, broadband, and FTTH services across the country. To ensure seamless communication and quick issue resolution, BSNL provides dedicated customer support through multiple helpline numbers. Whether you are facing network issues, billing problems, or service interruptions, you can easily reach out for assistance. Moreover, BSNL customer care services are available 24/7 for most queries, making it convenient for users to get help anytime. In this guide, you will find all the important contact details, complaint numbers, and support options to resolve your issues quickly and efficiently.
Introduction to BSNL Customer Care
BSNL customer care is designed to provide fast and reliable support to millions of users across India. It helps customers resolve issues related to mobile services, broadband connectivity, landline faults, and more. Additionally, BSNL offers multiple contact channels, including toll-free numbers, SMS services, and WhatsApp support. As a result, users can choose the most convenient method to connect with support teams.
What is BSNL Customer Care Number?
The BSNL Customer Care Number is a helpline provided by the company to assist users with their queries and complaints. These numbers are categorized based on services such as mobile, landline, and broadband. Furthermore, customers can use these numbers to register complaints, check service status, or get technical assistance. The most commonly used numbers include 198, 1500, and 1800-345-1500, which are available for general support and complaints.
BSNL Customer Care Toll-Free Number (24×7 Support)
BSNL provides toll-free numbers so that customers can contact support without any charges. These numbers are available round the clock for assistance.
- General Support & Complaints: 198 / 1500
- Toll-Free Customer Care: 1800-345-1500
- FTTH Broadband Queries (Call/WhatsApp): 1800-4444
These helpline numbers ensure that users receive quick help without worrying about call costs.
BSNL Complaint Helpline Number
If you are facing issues with your BSNL services, you can register a complaint through the dedicated helpline numbers.
- Complaint Number: 198
- Alternative Complaint Numbers: 1500 / 1800-345-1500
- Broadband Complaint Booking: 1800-345-1504
Once a complaint is registered, BSNL provides a complaint number for tracking. Therefore, users can easily follow up on their requests.
BSNL Customer Care Number for Mobile Users
Mobile users can contact BSNL customer support for issues like network problems, recharge failures, and billing queries.
- Mobile Complaint Number: 1503
- General Customer Care: 198
In addition, users can activate or deactivate services such as DND by dialing 1909.
BSNL Landline Customer Care Number
For landline-related issues, BSNL provides dedicated helpline numbers to ensure quick resolution.
- Landline Support: 1500
- From Other Network: 1800-345-1500
These numbers help users report faults, billing issues, and service disruptions efficiently.
BSNL Broadband & Fiber Customer Care Number
BSNL broadband and FTTH users often need technical support for connectivity issues. Therefore, the company offers specialized helpline numbers.
- Broadband Complaint: 1800-345-1504
- FTTH Support (Call/WhatsApp): 1800-4444
Moreover, users can get assistance for installation, speed issues, and plan upgrades through these numbers.
BSNL All India Customer Care Numbers List
Here is a quick overview of important BSNL helpline numbers available across India:
- General Customer Care: 198 / 1500
- Toll-Free Number: 1800-345-1500
- Mobile Complaints: 1503
- DND Activation/Deactivation: 1909
- Enterprise Services (MPLS/ILL): 1800-425-7007
- SMS Service: 94821 57007
This list ensures that users can quickly find the right contact number based on their needs.
State-Wise BSNL Customer Care Numbers
Although BSNL provides common helpline numbers across India, some state-level support is also available.
- Kerala: 198 / 1500
- Kolkata: 198 / 1500
- Hyderabad: 198 / 1500
- Odisha: 198 / 1500
In most cases, the same numbers work nationwide, making it easier for users to remember them.
BSNL Customer Care Email ID & Other Contact Details
Apart from phone support, BSNL also offers alternative ways to contact customer care.
- SMS Support: 94821 57007
- WhatsApp Support (FTTH): 1800-4444
Additionally, users can visit the nearest BSNL office for in-person assistance. This is especially helpful for complex issues that require documentation.
How to Contact BSNL Customer Care Easily
Contacting BSNL customer care is simple if you follow the right steps. First, identify your issue and choose the appropriate helpline number. Next, keep your account details ready to save time. Moreover, calling during non-peak hours can help you connect faster. Alternatively, you can use SMS or WhatsApp services for quick responses.
How to Register Complaint in BSNL
Registering a complaint with BSNL is a straightforward process.
- Dial the complaint helpline number (198 or 1500).
- Follow the IVR instructions carefully.
- Select the option to register a complaint.
- Provide required details such as your number and issue.
- Note down the complaint reference number.
After that, you can track the status of your complaint using the same reference number.
BSNL Customer Care Services & Support
BSNL customer care offers a wide range of services to its users. These include technical support, billing assistance, plan upgrades, and new connection requests. Furthermore, enterprise customers can get dedicated support for services like MPLS and leased lines. As a result, BSNL ensures that all types of users receive proper assistance.
Common Issues Resolved by BSNL Customer Care
BSNL customer care handles various issues efficiently. Some common problems include:
- Network connectivity issues
- Slow internet speed
- Billing and recharge problems
- Landline not working
- Broadband disconnection
- DND activation/deactivation
Therefore, contacting customer care can help resolve most issues quickly.
Tips to Get Fast Support from BSNL
To get faster assistance, you should follow a few simple tips. First, always call the correct helpline number based on your issue. Additionally, keep your customer ID or phone number ready before calling. Moreover, try contacting support during early morning or late evening hours to avoid long wait times. Finally, use alternative channels like SMS or WhatsApp for quicker responses when available.
